Refund Policy
Effective Date: September 7, 2025
Last Updated: September 7, 2025
IMPORTANT: NO REFUNDS POLICY
ALL SALES ARE FINAL AND NON-REFUNDABLE. ProvenCheck is a digital service that provides immediate delivery of vehicle history reports. Please read this policy carefully before making a purchase.
1. No Refund Policy Overview
ProvenCheck operates a strict no-refund policy for all purchases. Once payment is processed and a vehicle history report is generated, no refunds will be issued under any circumstances.
This policy exists because our service provides immediate digital delivery of comprehensive vehicle history information that cannot be “returned” once delivered.
2. Reasons for No-Refund Policy
Our no-refund policy is in place for the following reasons:
- Digital Service: Vehicle history reports are digital products delivered immediately
- Information Value: Once you receive the vehicle history information, it cannot be “un-delivered”
- Database Costs: We incur costs accessing premium automotive databases for each report
- Instant Delivery: Reports are typically delivered within 12 hours
- Industry Standard: No-refund policies are standard practice in the vehicle history report industry
3. What Our Service Includes
When you purchase a ProvenCheck report for $39.99, you receive:
- Comprehensive vehicle history report based on the VIN provided
- Accident and damage history (when available)
- Title information and ownership history
- Mileage verification and odometer readings
- Safety recall information
- Market value analysis
- Service and maintenance records (when available)
- Email delivery within 6-12 hours (usually 1-2 hours)
4. Common Scenarios (No Refunds Apply)
The following scenarios do NOT qualify for refunds:
Incorrect VIN Entry
If you enter the wrong VIN number, we will still generate a report for the VIN provided. No refund will be issued.
Limited Data Available
Some vehicles may have limited historical data. We deliver all available information, but cannot refund if the report contains less data than expected.
Clean History Reports
A “clean” report showing no accidents or issues is still a valuable report. No refunds for vehicles with clean histories.
Changed Mind
If you change your mind about purchasing the vehicle after receiving the report, no refund will be issued.
Duplicate Purchases
Accidentally purchasing multiple reports for the same VIN does not qualify for a refund.
Dissatisfaction with Content
If you're unsatisfied with the information in the report, no refund will be provided as the report contains all available data from our sources.
5. Before You Purchase
To avoid disappointment, please ensure you:
- Double-check the VIN: Ensure the 17-character VIN is entered correctly
- Verify your email: Make sure your email address is correct for report delivery
- Understand the service: We provide historical data available in our databases
- Check your needs: Consider if you really need the vehicle history report
- Read our Terms: Review our Terms of Service before purchasing
6. Customer Support
While we cannot offer refunds, our customer support team is available to help with:
- Technical issues with report delivery
- Questions about report content and interpretation
- Assistance with VIN lookup (if you're having trouble finding it)
- Guidance on understanding your vehicle history report
- General questions about our service
7. Report Delivery Issues
If you experience delivery issues:
- Check your spam/junk email folder
- Ensure your email can receive attachments up to 10MB
- Wait up to 12 hours for delivery (most reports arrive within 1-2 hours)
- Contact our support team if you haven't received your report within 24 hours
We will work to resolve delivery issues, but this does not constitute grounds for a refund if the report is successfully generated.
8. Legal and Regulatory Compliance
Our no-refund policy complies with applicable laws and regulations governing digital services. By using our service, you acknowledge and agree to this policy. This policy is part of our Terms of Service and is legally binding.
9. Chargeback and Dispute Policy
Initiating a chargeback or payment dispute after receiving a vehicle history report constitutes fraud. We will contest all illegitimate chargebacks and may pursue legal action for fraudulent disputes. The report delivery serves as proof of service completion.
10. Policy Updates
We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our service after policy changes constitutes acceptance of the updated policy.
11. Alternative Services
If you're unsure about purchasing a vehicle history report, consider these alternatives:
- Research the vehicle's history through public records
- Have the vehicle inspected by a qualified mechanic
- Ask the seller for maintenance records and documentation
- Consider the vehicle's age, mileage, and condition
12. Contact Information
If you have questions about this refund policy or need customer support:
Email: support@historivin.store
Website: https://provencheck.store
Response Time: 24-48 hours
13. Acknowledgment
By purchasing a ProvenCheck vehicle history report, you acknowledge that you have read, understood, and agree to this no-refund policy. You understand that all sales are final and that no refunds will be issued under any circumstances.