Privacy Policy

1. Introduction

ProvenCheck (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our vehicle history report services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Email address (for report delivery)
• Vehicle Identification Number (VIN) that you submit
• Car model information you provide
• Payment information (processed securely through Paddle)
• IP address and browser information

Automatically Collected Information

• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect to:

• Generate and deliver vehicle history reports
• Process payments and transactions
• Communicate with you about your order
• Improve our services and website functionality
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
• Payment Processing: Payment information is processed by Paddle, our secure payment processor
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. VIN numbers and email addresses are typically deleted within 30 days after report delivery, unless you explicitly consent to longer retention for customer service purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your personal information
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: